Privacy Policy

This page is maintained by NexLead AI to explain how we collect, use, store and share information when you visit our website or use our AI-powered lead generation service ("Service"). By using the Service you agree to the practices described below.

1. Information we collect

• Account information. Name, work email, company name and password when you create an account or request a demo.
• Business inputs. Descriptions of your business, ideal customer profiles, target locations and search criteria you provide so the AI can generate leads.
• Generated lead data. Publicly available business information (names, websites, public contact details, categories) returned by the AI based on your inputs.
• Usage data. Log data, device information, IP address, browser type and pages visited, collected automatically.
• Cookies. Essential cookies for authentication and limited analytics cookies to understand product usage.

2. How we use information

• Operate, maintain and improve the Service.
• Generate, score and organise leads on your behalf.
• Authenticate users and secure accounts.
• Communicate with you about your account, support and product updates.
• Comply with legal obligations and enforce our terms.

3. Legal bases (EEA / UK users)

We process personal data on the basis of contract (to provide the Service), legitimate interests (to secure and improve the Service), consent (where required, e.g. marketing) and legal obligation.

4. Sharing your information

We do not sell your personal data. We share information only with:

• Service providers who help us run the Service (hosting, database, analytics, email and AI model providers), bound by contractual confidentiality and security obligations.
• Authorities when required by law, regulation or valid legal process.
• Successors in the event of a merger, acquisition or sale of assets, subject to this policy.

5. Data retention

We retain account and lead data for as long as your account is active, and for a limited period afterwards to comply with legal obligations, resolve disputes and enforce agreements. You can request deletion at any time (see Your rights).

6. Security

We use industry-standard technical and organisational measures including encryption in transit, access controls and audit logging. No system is 100% secure; we cannot guarantee absolute security.

7. International transfers

Your information may be processed in countries other than your own. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.

8. Your rights

Depending on your location you may have the right to access, correct, delete, restrict or object to processing of your personal data, and to data portability. To exercise these rights, contact us at the address below. You may also lodge a complaint with your local data protection authority.

9. Children

The Service is not intended for individuals under 16. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the Service or by email.

11. Contact

Questions about this policy or your data? Email privacy@leadscout.ai.